Overview
Microsoft Dynamics 365 Customer Engagement (CE) centralizes sales, marketing, and customer service processes into a single intelligent platform. It delivers a 360° view of customers, empowering organizations to personalize interactions, improve satisfaction, and accelerate revenue growth.
At Versionz, we deliver tailored Business Central implementations that align with your business goals, automate routine tasks, and integrate seamlessly with Microsoft 365 and Power Platform. Our approach ensures rapid deployment, scalable growth, and improved operational visibility.
Key Features
Financial management: general ledger, budgeting, and bank reconciliation
Sales and customer relationship management
Purchasing and vendor management
Inventory tracking and warehouse management
Project accounting and resource planning
Built-in business intelligence and reporting
Seamless integration with Microsoft 365 (Outlook, Excel, Teams)
Cloud-based access with mobile support
Implementation Services
Business requirements analysis and solution mapping
Module configuration and workflow setup
Integration with Microsoft 365, Power BI, and third-party apps
Data migration, cleansing, and validation
Customization and extension development
Functional, integration, and UAT testing
End-user training and onboarding
Go-live support and post-deployment stabilization
Support Services
System monitoring and performance optimization
Regular updates, patching, and feature enablement
Help-desk support with SLA commitments
Dashboard and report customization
Data governance and compliance support
Quarterly reviews and roadmap planning
Dedicated account manager for ongoing success
Why Choose Versionz
Accelerated, cost-effective Business Central deployments
Certified consultants with deep SMB and mid-market expertise
Proven methodology for rapid adoption and ROI
Flexible support models tailored to your business needs
